Can I add the eSIM manually?
Occasionally, you might not be able to install the eSIM using the provided QR code, either because the camera simply isn't working, you don't have a second device to scan the QR code, or you can't print it. This concise overview shows you how to install the eSIM anyway.
Manually Adding an eSIM on iPhone
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Open "Settings" > "Cellular"
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Tap "Add eSIM"
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Tap "Use QR Code"
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Tap "Enter Details Manually"
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Enter the SMDP address and the activation code (matching ID) from your order.
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Tap "Activate eSIM"
This process may take a few minutes and should not be interrupted under any circumstances.
Manually Adding an eSIM on Samsung
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Open "Settings" > "Connections" > "SIM Manager"
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Tap "Add eSIM"
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Go to "Add via QR Code" > "Enter Details Manually"
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Enter the SMDP address and the activation code (matching ID) from your order.
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Finally, activate the eSIM and wait for the installation to complete. Do not interrupt this process under any circumstances.
If you need help with manual installation, please feel free to contact us.